FAQ — Frequently Asked Questions

What is SD-Store?

SD-Store is an independent digital goods store for the game Sniper Duels. We are not affiliated with the game developers and do not represent their interests.

What can I buy here?

Only digital images of in-game items and skins for Sniper Duels. Delivery happens automatically

How do I pay?

Payments are made through the payment methods supported on the site. After payment confirmation, funds are non-refundable.

Do you accept real in-game skins?

Yes. We provide an automated bot inside the game that can receive real in-game skins from users. After the skin is successfully transferred to our bot, the corresponding amount of funds will be credited to your website balance.

Important Notice

By transferring a skin to our bot, you confirm that you are the legitimate owner of the item and that it was obtained legally. Once the skin is received and the balance is credited, the transaction is considered final and cannot be reversed.

What if the item does not arrive?

Delivery usually is automatic, or it can take 5–15 minutes. If the item does not arrive, check your details and contact support.

Can I get a refund?

Payments are typically final. But if funds were charged and the item was not delivered, we will refund the money. All other refund requests are handled solely at the administration's discretion.

How is my information stored?

We collect only the data needed to run the site and deliver items. See our Privacy Policy for details.

Are there usage rules?

Yes, they are described in the User Agreement (TOS). Please review it before purchasing.

How do I contact support?

You can reach us via:
Email: sdstore.site@gmail.com
Support is available daily from 12:00 to 23:00 EST.